Terms and Conditions

Effective Date: Tuesday, December 24, 2024
Last Updated: Tuesday, December 24, 2024

These Terms and Conditions (Terms) govern your use of the services provided by BreadCrumbs, including our Content Management System (CMS), messaging services (including WhatsApp, email, and other messaging platforms), and any related services (Services). By accessing or using our Services, you agree to comply with these Terms.

1. Acceptable Use

You agree to use our Services only for lawful purposes and in a manner consistent with these Terms. You are prohibited from using our Services to engage in or promote any of the following activities:

• Pornographic Content: The creation, distribution, or sharing of explicit, pornographic, or sexually explicit content is strictly prohibited. This includes any form of adult content, sexually suggestive material, or material that promotes sexual services.

• Harmful or Abusive Content: You may not post, upload, or distribute content that:

  • Promotes violence, abuse, or harassment.
  • Contains hate speech, threats, or discriminatory language.
  • Encourages self-harm, suicide, or any illegal activities.
  • Is intended to harm others physically, emotionally, or psychologically.

• Political Activities: The use of our Services for political campaigning, lobbying, or the promotion of political agendas is strictly prohibited. This includes, but is not limited to:

  • Posting or sharing content that promotes political parties, candidates, or movements.
  • Distributing propaganda, misleading information, or content that attempts to influence political outcomes.

• Illegal Activities: You may not use our Services to engage in or promote any illegal activity, including but not limited to:

  • Fraud, money laundering, or any form of financial crime.
  • The sale or distribution of illegal substances, including drugs or counterfeit products.
  • Copyright infringement, including unauthorized sharing of copyrighted content.

• Malicious Content: You may not upload or share content that:

  • Contains viruses, malware, or any software that damages, interferes with, or disrupts the Services or any third-party systems.
  • Attempts to compromise or bypass security features, including hacking or phishing.

• Impersonation and Fraud: You may not impersonate another person, entity, or organization through our Services. Fraudulent behavior, including the use of false identities or the spreading of misinformation, is prohibited.

2. Content Management System (CMS) Policies

• Content Moderation: All content uploaded or created in the CMS is subject to moderation. We reserve the right to review, remove, or block any content that violates these Terms, including but not limited to pornographic, harmful, political, or illegal content.

• Ownership and Licensing: You retain ownership of the content you create and upload in the CMS, but by uploading content, you grant BreadCrumbs a license to use, display, and distribute it as necessary for the purpose of providing the Services. You are responsible for ensuring that your content complies with all applicable laws and our content guidelines.

• Content Deletion: If any content you upload violates these Terms, we may remove or block that content at our discretion. You may also request the deletion of your content, subject to legal obligations and retention requirements.

3. Messaging and Communication Policies

• Appropriate Use: Messaging services (including WhatsApp, email, and other platforms) provided by BreadCrumbs are intended for legitimate communication purposes. Using these services to share or distribute prohibited content (e.g., pornography, harmful materials, political propaganda, or illegal activities) is prohibited.

• Reporting Abuse: If you encounter any content or behavior that violates these Terms, you are encouraged to report it immediately to our support team at [email protected]. We will investigate reports and take appropriate action, including blocking, suspending, or terminating access to our Services.

• No Spam or Unsolicited Communication: Sending unsolicited marketing messages, spam, or harassment through our messaging platforms is prohibited. This includes bulk messages, promotional content without consent, and unsolicited requests for financial assistance.

4. Enforcement and Consequences

• Violation of Terms: If you violate these Terms, we reserve the right to take actions that may include:

  • Removal of content or messages that violate these Terms.
  • Temporary or permanent suspension of your access to the CMS, messaging services, or other parts of the Services.
  • Reporting violations to relevant authorities, if necessary.

• Monitoring and Moderation: We may monitor the use of our Services, including the content uploaded to the CMS and messages exchanged through our platforms, to ensure compliance with these Terms. We reserve the right to take any necessary actions, including blocking content or users, without prior notice.

5. User Responsibilities

As a user of our Services, you are responsible for:

• Ensuring that all content you upload, share, or transmit complies with these Terms and applicable laws.
• Reporting any violations of these Terms to [email protected].
• Refraining from using our Services for any prohibited activities as outlined in these Terms.

6. Limitation of Liability

BreadCrumbs is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Services, including but not limited to the transmission of prohibited content or the actions of other users. While we take reasonable steps to moderate content, we cannot guarantee that all prohibited content will be identified or removed.

7. Refund Policy

At BreadCrumbs, we strive to provide our customers with a high-quality service. We understand that circumstances can change, and you may need a refund. Please review our refund policy below.

Refund Eligibility

Refunds may be requested under the following conditions:

• Refunds for paid plans are available within 3 days of the initial payment or renewal. If you are not satisfied with the service, you may request a refund within this period.
• The active subscription bandwidth usage must be below 1GBs in the aggregate
• The active subscription conversation count must be below 100 in the aggregate

Refund Process

To request a refund, please contact our customer support team at [email protected] within 3 days of the initial payment or renewal. Provide your account details, the reason for the refund request, and any other relevant information.

Once we receive your request, we will process it within 5 business days. If your refund is approved, the amount will be credited back to the original payment method.

Non-Refundable Items

Refunds are not provided for the following:

• Payments made after the refund eligibility period has passed.
• Usage beyond the refund window.
• Custom development or setup fees, or other one-time charges associated with special requests.

Cancellations

If you choose to cancel your subscription after the refund window has passed, you will retain access to the service until the end of the current billing cycle. No further charges will occur after cancellation.

Changes to the Refund Policy

We reserve the right to modify or update this refund policy at any time. Any changes will be communicated to users via email or through a notice on our website.

If you have any questions or need further clarification, please feel free to reach out to our support team at [email protected].

8. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services or legal requirements. Any updates will be posted on this page with the updated effective date. Please review these Terms periodically to stay informed about how we are protecting your rights and responsibilities.

9. Contact Us

If you have any questions or concerns about these Terms or need assistance, please contact us at:

Bread Crumbs Maslak Mahallesi, Ahi Evran Caddesi, No:6, Kolektif House Sarıyer/İstanbul Turkey
Email: [email protected]