# Bread Crumbs

> Bread Crumbs is a customer support platform that aggregates messages from WhatsApp, Instagram, Telegram, and other channels into a shared inbox.

Bread Crumbs enables teams to collaborate on conversations, assign chats, add internal notes, and use an AI agent, Crumby, trained on the business’s documents to handle repetitive questions, draft replies, and route chats automatically.

Developer documentation and APIs are hosted separately at docs.bcrumbs.net.

## Home
- [Home](https://bcrumbs.net): overview of the Bread Crumbs platform
- [Contact Us](https://bcrumbs.net/contact-us): talk to Bread Crumbs about AI customer messaging

## Legal
- [Privacy Policy](https://bcrumbs.net/privacy-policy): data handling and user privacy details
- [Refund Policy](https://bcrumbs.net/refund-policy): conditions for refunds
- [Terms of Service](https://bcrumbs.net/terms): usage terms and legal agreement

## Product

- [Bread Crumbs app](https://app.bcrumbs.net/): Sign up, log in, and manage customer conversations
- [Documentation](https://docs.bcrumbs.net): Setup guides, integrations, and product help
- [API reference](https://docs.bcrumbs.net/apis): REST and GraphQL APIs for Bread Crumbs

## Optional
- [Sitemap](https://bcrumbs.net/sitemap.xml): XML index of site pages

## Social
- [LinkedIn](https://www.linkedin.com/company/bcrumbs): Company updates
- [Facebook](https://www.facebook.com/profile.php?id=61583771654592): Company page
- [WhatsApp channel](https://whatsapp.com/channel/0029Vb8UMbZ0wajuXGIrSR1z): Product announcements
- [Instagram](https://www.instagram.com/bcrumbs_net/): Social presence